Contact information

The Lunavia Aesthetics

We’re here to help with your orders, products, skincare questions, and customer support.

Customer Support

Email: kidsid40@gmail.com
Phone / WhatsApp: 7667230857
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM IST

For order-related queries, please include your order number in your message so that we can assist you faster.

Order Support

For questions regarding:

• Order status and tracking
• Product information
• Damaged or incorrect orders
• Returns and refunds
• Payment-related issues
• Delivery concerns

Please contact our customer support team using the details above.

Business Address

The Lunavia Aesthetics
The Beauty Palace, New Motinagar, New Delhi
India

Social Media

Follow The Lunavia Aesthetics on social media for product updates, skincare education, offers, and new launches.

Instagram: https://www.instagram.com/eladyra_store/

Response Time

We aim to respond to customer enquiries within 1–2 business days. Response times may be longer during weekends, holidays, product launches, or promotional periods.

Note: Please do not send products for return or replacement to the business address without first receiving instructions from our customer support team.